Privacy Policy

Overview

The Healing Between ("we," "us") respects your privacy. This policy explains what information we collect when you visit this website, how we use and share it, and the choices you have. This policy applies to information collected through this website, including its contact form. Information collected in connection with therapy services may be subject to separate privacy practices.

Information We Collect

Contact form submissions — information you provide when contacting us through this website, such as your name, email address, and message.
Basic website data — technical information that may be collected when you visit the website, such as your IP address, browser type, device information, pages visited, and interactions with the site.
Cookies and similar technologies — small files or technologies that may collect information about how you use the website and help it function properly.

How We Collect & Use Your Information

We collect information when you submit the website’s contact form and when certain information is collected automatically as you browse the site.

We use this information to:

Respond to questions and messages you send us.
Provide information about our services.
Operate, maintain, and improve the website.
Help protect the website against misuse and security threats.

We use contact information to respond to your inquiry and do not send marketing emails unless we separately obtain your permission or otherwise have a lawful basis to do so.

Therapy Inquiries

If you are interested in therapy services, please use our secure inquiry process through SimplePractice rather than sharing sensitive personal or health information through this website’s general contact form.

SimplePractice is a separate platform used to manage therapy inquiries and related services. Information you submit through SimplePractice is subject to the platform’s applicable privacy practices and our professional confidentiality obligations.

This website privacy policy does not replace any separate Notice of Privacy Practices that may apply to therapy services.

How We Store & Share Your Information

This website is hosted by Wix. Information submitted through the website may be processed or stored by Wix and its systems as needed to operate the website and provide its features.

We do not sell your personal information. We may share information with service providers that help us operate, maintain, or secure the website, as necessary for those purposes. We may also disclose information when required by law or when necessary to protect our rights or security.

Cookies & Tracking Technology

Wix and certain website features may use cookies or similar technologies to support website functionality, security, and performance. Depending on the website’s settings, analytics tools or third-party applications may also collect information about how visitors use the site.

The information collected depends on the features and settings enabled on this website. Third-party services may have their own privacy policies and practices.

You can manage or restrict cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled. Where required, we will provide appropriate cookie consent options.

Data Retention & Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

We take reasonable steps to protect information collected through this website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Please avoid sharing sensitive personal or health information through the general website contact form.

Your Choices & Privacy Requests

You may contact us to ask questions about personal information collected through this website or to request access to, correction of, or deletion of that information. We will consider requests in accordance with applicable law and any relevant legal or professional recordkeeping requirements. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will take effect when the revised policy is posted on this page. We encourage you to review this policy periodically.